Get the Insurance Payout You Deserve – Expert Help from Concept Claims
Get the Insurance Payout You Deserve – Expert Help from Concept Claims

Concept Claims – Loss Assessors, Cambridgeshire and Surrounding Counties
When your home or business suffers damage, we’re on your side. We manage your insurance claim with care, expertise and integrity. Our experienced Loss Assessors handle every detail and fight for the fair settlement you deserve, so you can focus on getting life back to normal.

Homeowners
We help homeowners manage stressful insurance claims and secure fair settlements.

Landlords / Lettings Agents
Protect your properties and tenants with expert support for building and damage claims.

Businesses
Minimise disruption and recover quickly with professional handling of your business insurance claims.

Insurance Brokers
Protect your properties and tenants with expert support for building and damage claims.
Case Studies
Flooded Family Home
When a powerful storm swept through the area, the Harper family experienced something they never thought possible. Despite being located partway up a hill, an intense downpour sent a torrent of water across nearby fields, overwhelming a blocked stream and flooding their property. Within minutes, the entire ground floor was under an inch of water, and the garden was submerged by nearly a foot.
Read more.


Escape of Water Claim Fair Settlement
When the Policyholder discovered water damage in her kitchen, she turned to her Insurer, to cover the damage and reinstatement costs. However, complications arose when some of the kitchen units were found to be damaged beyond economic repair when the kitchen was removed during the drying process. The Insurer initially refused to cover a full replacement
Read more.

Escape of Water Claim Fair Settlement
When the Policyholder discovered water damage in her kitchen, she turned to her Insurer, to cover the damage and reinstatement costs. However, complications arose when some of the kitchen units were found to be damaged beyond economic repair when the kitchen was removed during the drying process. The Insurer initially refused to cover a full replacement
Read more.
Starting a New Claim
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Dealing with Your Insurer
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Starting a New Claim
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Already Dealing with Your Insurer
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News Articles

Storm Damage Insurance Claims: Policy Definitions and Why Claims Are Rejected
Storm damage claims are frequently rejected due to narrow policy definitions and insurer interpretation. This guide explains what qualifies as a ‘storm’ and where claims commonly fail.

Why Home and Travel Insurance Claims Are Rejected (And How to Avoid It)
Insurance is meant to provide peace of mind, yet many home and travel insurance claims are rejected due to policy exclusions, technicalities, or simple mistakes made at the outset. Understanding why claims fail and how to avoid common pitfalls, can make the difference between financial protection and unexpected loss.

Which? Super-Complaint Exposes Failings in Home and Travel Insurance – What It Means for You
Which? has submitted a super-complaint to the Financial Conduct Authority (FCA), raising serious concerns about consumer harm in the UK home and travel insurance market. The complaint highlights rejected insurance claims, unclear policy wording, and poor claims handling practices that leave policyholders underpaid, delayed, or unfairly refused when making a claim.